do you bring your own supplies and equipment? We bring everything: cleaning chemicals, mops, buckets, cobweb removers, rags and vacuums. How do you deal with pets? Cats are not a problem. We make sure that indoors cats do not go outside. Dogs are usually confine by their owner into an area of the house not being cleaned, such as the basement, garage, spare bedroom or kennel. One of my regular visits is on a holiday, what happens in this case? We do not clean on the following holidays when they fall on a weekday: New Years Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day We usually send a notice or call you to arrange a different day to clean your house. Do I need to do anything before Mary's Cleaning Services arrives? It is best that all toys, clothes, dirty dishes, personal items and valuables are put away before we arrive. If you do not have a chance to do so, we will always try to do this for you. If you would like us to always pick up these items, let us know so that we can schedule more time to do so. How will our relationship work? For residential services we do not use contracts, we depend on open communications and your evaluation of our services. For commercial facilities we do it in a case by case basis. What if something is damaged when my home is cleaned? We treat all homes with care; however if something breaks we will make every effort to have the item repair, or replaced. Insurance claims will be filed when appropriate. How long has Mary's Cleaning Services been in Business? Mary's Cleaning Services has been in business for over 10 years. What if I have a special request? You can call us, email us, or leave a note on the counter. Either way, be sure to give us an advanced notice for requests that may take more than an extra 1/2 hour or so to complete. TERMS AND CONDITIONS FREE ESTIMATE © 2006. All rights reserved.  |  Developed by Aridel Technologies